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Paciolan Launches New CRM Solution for College Athletics, Professional Sports and Performing Arts Organizations

By providing a 360 degree view of customers' ticketing, donation and purchase history, Paciolan CRM helps to enhance customer interaction and help maximize an organization's revenue potential, Paciolan claimed in a press release.


Additionally, Paciolan CRM features a centralized hub of customer information to help an organization better understand its customers and donors.

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ZETES´ RFID solution helps manage more than 150,000 visitors at Belgium’s F1Grand Prix
“The implementation of RFID for the Grand Prix in Francorchamps illustrates just how versatile this technology is,” says Hervé Toussaint, Country Manager of ZETES Belgium. “It’s ideal for strictly regulated and protected environments. RFID makes it possible to store data in the admission ticket itself and is a big plus in these specific circumstances.”
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Featured Articles
“Arts and non-profits gain new power of the “Cloud” and SAAS, through PatronManager CRM.”

Savvy arts and entertainment marketers are clearly taking a page from Corporate America’s strategic focus on Customer Relationship Management (CRM) and the benefits of Cloud Computing through Software-as-a-Service as witnessed by NY based, Patron Technology.

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AEG Launches Axs Ticketing Platform To Rival Ticketmaster
On Monday evening (Aug. 22), sports and entertainment giant AEG officially rolled the new ticketing site axs.com. The platform is the first initiative under Outbox Enterprises, a joint venture involving AEG, Cirque du Soleil's Outbox Technology ticketing business and former Ticketmaster CEO Fred Rosen.
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StubHub expands collegiate sports partnerships within Big 12 Conference through strategic affiliations with Paciolan and IMG College
StubHub, the world's largest ticket marketplace, today announced that it will become the Official Fan to Fan Ticket Marketplace for The University of Texas. The partnership, which was facilitated through StubHub's existing relationship with Paciolan, the leading provider of ticketing services for college athletics and IMG College, the multimedia rights partner for The University of Texas Athletics, will kick off with the 2011 college football season
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Scalping Battle Putting ‘Fans’ in the Middle

This week a new nonprofit group, the Fans First Coalition, announced itself with a mission of protecting ordinary consumers from predatory ticket scalpers. The group appeared to have broad support from the industry, including prominent artists like R.E.M., the Dixie Chicks, Maroon 5 and Jennifer Hudson.
 

What fans might not know is that the coalition is financed by Live Nation Entertainment, the parent company of Ticketmaster, and that it has grown out of a lobbying fight between Live Nation and StubHub, the biggest legal online ticket reseller, over control of the multibillion-dollar secondary ticketing market

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An Open Letter From Live Nation's Nathan Hubbard

LOS ANGELES (CelebrityAccess MediaWire) -- In an open letter posted on Ticketmaster's blog, Live Nation's CEO of ticketing Nathan Hubbard indicates that the company is once again moving towards an integration of their primary ticketing website Ticketmaster and their secondary resale site TicketsNow.com.

As a leader in the live event space, we believe we have a responsibility to move the industry forward. For us, this means making everything in the resale process better for the fan. That means that while we want to help fans find the best, legitimate and authentic options for them to go to their favorite events, both for primary and resold tickets, we also have an obligation to make sure unscrupulous scalpers don’t cheat the system and take away your choices unfairly (for example, we continue to work to stop bots from taking away huge amounts of tickets and we create ways that make it harder for those types of schemes to cheat fans). And we also want to help our clients participate in the true value of the tickets they sell if they so desire. So in the next few days we will be announcing an option – a choice, not a requirement – for our clients to connect the primary and secondary ticket markets. Stay tuned.

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Live Nation swings to a profit as concert attendance grows

Bolstered by reviving concert attendance, Live Nation Entertainment Inc. posted a 23% jump in revenue and reversed a year-earlier loss.


The world's largest concert promoter, which merged a year ago with Ticketmaster, benefited from rising attendance at its events such as the U2 tour, as well as higher spending by concertgoers on concessions, parking and other high-margin products.

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Fighting Ticketmaster, The Edge Invests In Ticketing Startup

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Ticket Text, the makers of Ticket ABC, a white label mobile ticketing solution, announced today that they have raised $350,000 in seed funding from The Edge, a.k.a. David Evans, or the guy who plays guitar for U2. Several other Dublin and London-based angels participated in the round, with Ticket Text’s total investment now at just over $1 million. The Irish startup will use this infusion of capital to expanding its service in Europe and eventually to the U.S.

Ticketmaster has long been a source of grief for consumers, with its high fees and charges, especially considering the ticket company has long had a nearly monopolistic grip on music ticketing. Today, venues, promoters, and artists are looking to bring their ticketing solutions back in-house — out of the reach of the ticket agencies that control pricing, customer data, etc. But existing choices really just consist of outsourcing to an agency or using a licensed ticketing solution.

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